It’s probably no secret that I’ve been feeling very frustrated with life for a while now. Part of the problem is that I feel like the Universe is constantly pushing back, putting roadblocks in my way whenever it looks like I might start making progress. Either something goes wrong or there’s some delay or setback, […]
So, I’ve been feeling a bit off the past couple of weeks. I’ve been trying to do way too much and it caught up with me earlier this week. I feel like I’m starting to snap back, but it’s been a wake-up call, a reminder of what I went through last year — and what […]
How ironic that, just days ago, I was using AT&T as an example of a company that doesn’t listen. Today, they earned that reputation again in another classic example of customer service failure.
I was looking at my credit card statement and noticed a duplicate charge for AT&T. Alarmed, I checked my AT&T account online; […]
Today, there are more options than ever to communicate with businesses. Between help lines, contact forms, email options, Twitter, Facebook, and live chat, there should be no problem getting a message to a company. So I find it more than a little annoying that, despite all these innovations, it’s still near-impossible to get anyone to […]
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